Payment & Dispatch

The following terms and conditions apply:

Dispatch conditions

The products are delivered all over the world.

Dispatch costs (inclusive of legally applicable VAT)

Domestic deliveries (Germany):
We charge a flat shipping fee of 4,95 € per order.
From a order value of 29,90 € onwards, we deliver shipments free of cost.

Express delivery within Germany:
Express delivery
is only valid for orders placed on weekdays before 2pm, and only if all items purchased are express dispatchable.
We charge 9,90 € for each regular single parcel of each order.
No delivery on Sundays or Holidays.

We charge 24,90 € for the freight handling costs for an express delivery by a forwarding agency for each order. Please note that you will not be notified about the delivery as the freight forwarding agency will deliver the goods to you as fast as possible.
No delivery on Sundays or Holidays.

In-stock items which are marked as eligible for express delivery, will be delivered extra fast if you wish so. It is only possible to choose an express delivery, if all items in the shopping cart are eligible for the express delivery. All orders that are placed before 2 pm will be dispatched as an express delivery the same day. These will be delivered within two working days (Monday-Friday). Shipment is only available within Germany.

An express delivery to German islands is not possible.

The delivery of freight forwarding goods takes place to kerbside in front of the Building as usual in the forwarding industry.

Bulky goods are marked as such in the item description.

Deliveries to foreign countries:

We charge a flat shipping fee for international deliveries:

Deliveries abroad: For delivery to non-EU countries, additional duties, taxes or fees may be payable by the customer, not to the provider, but to the relevant customs or tax authorities. The customer is advised to check the details before ordering with the customs or tax authorities/offices.

Belgium 9,80 €
Denmark 9,80 €
Finland 29,90 €
France 9,80 €
Greece 29,90 €
Great Britain 9,80 €
Ireland 9,80 €
Island 39,90 €
Italy 9,80 €
Liechtenstein 29,90 €
Luxemburg 9,80 €
Netherlands 9,80 €
Norway 29,90 €
Austria 4,90 € - ab 29,90 € Warenwert 9,80 €
Poland 14,90 €
Portugal 14,90 €
Romania 14,90 €
Sweden 9,80 €
Switzerland 29,90 €
Slowenia 39,90 €
Spain 9,80 €
Czech Republic 14,90 €
Turkey 39,90 €
Hungary 14,90 €
Cyprus 29,90 €
 
Russia value of goods up to 1.000 €
Basic price 24 €
(each parcel up to 20kg)
plus. 1,54 € /per kg
 

As bulky goods (parcel delivery) marked items we charge a surcharge of 19,90 €.

If the dispatch to foreign countries involves bulky goods (freight forwarding), we calculate as follows:

Belgium 79,90 €
Denmark 99,90 €
Finland 119,90 €
France 99,90 €
Greece 139,90 €
Great Britain 99,90 €
Ireland 119,90 €
Italy 119,90 €
Liechtenstein 119,90 €
Luxemburg 69,90 €
Netherlands 69,90 €
Norway 199,90 €
Austria 69,90 €
Poland 99,90 €
Portugal 129,90 €
Romania 149,90 €
Sweden 119,90 €
Switzerland 189,90 €
Slowenia 99,90 €
Spain 129,90 €
Czech Republic 89,90 €
Hungary 89,90 €
 

Russia and Cyprus are not valid for freight forwarding goods

Bulky goods are marked as such in the item description.

Delivery periods
Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 3 - 5 days, for deliveries abroad within 5 - 7 days from conclusion of contract (if advance payment agreed from the  date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.
If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.

In case of self-collection, we will inform you by email once the product is ready, along with the collection options. In this case, dispatch costs will not be charged.

The minimum order value is: 10 €.

Accepted Payment options

  • Payment in cash at the time of collection
  • Prepayment via transfer
  • Payment via PayPal
  • Payment via PayPal Express
  • Payment via PayPal Plus (credit card, direct debit, invoice)
  • Payment via instalment purchase (via PayPal)
  • Payment by invoice (via Klarna)
  • Payment via instalment purchase (via Klarna)
  • Payment via amazon payments

 

In case of questions, please contact us at the contact details mentioned in the Legal Notice. 

Further details of the payment
We reserve the right to carry out the delivery in individual cases only against advance payment by bank transfer.

differential taxation rates
since 01.01.2016 apply for Austria. The tax rates are 13% and 20% respectively (instead of 7% and 19%).

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